DATA PRIVACY NOTICE - Miltons Automotive LTD T/A Miltons Detailing
1. Your personal data
Personal data relates to a living individual who can be identified from that data.
Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).
2. Who are we?
Miltons Automotive LTD is the data controller. This means it decides how your personal data is processed and for what purposes.
3. What personal data do we collect from you and where do we collect it from?
Personal information is any information that can be used to identify you. We will only ever collect the information when we need to fulfil our purposes.
We collect information from:
• Information that you give us directly: When you contact our staff via phone, text, email, social media or website to request our services.
• Information from your use of our website (www.miltons-detailing.co.uk): We collect non-personal data such as IP addresses, details of pages visited, and files downloaded, website usage information is collected using cookies.
Sensitive/special categories of data:
Data Protection regulations recognise that certain categories of data are sensitive. They include: racial or ethnic origin, political opinion, religious or philosophical beliefs, health or sexual orientation. We do not collect sensitive data unless there is a clear reason for doing so. For example, for addressing our customer correspondence correctly (Mr, Mrs, Dr, for example)
4. How do we process your personal data?
We use your personal data for the following purposes:
• To administer company records;
• To administer records in respect to warranty or guarantee offered;
• To manage our employees and volunteers;
• To maintain our own accounts and records;
• To inform you of news, events, activities and services offered by Miltons Detailing.
5. What is the legal basis for processing your personal data?
We rely on a variety of legal bases for processing personal data depending on the purpose of the activity being undertaken.
We make wide use of your consent, for example all our communications activity that keeps you informed about news, events and services.
We use compliance with a legal obligation as the basis of processing for any legally required activities such as HMRC’s requests for information.
6. Sharing your personal data
We never share your data with other organisations to use for their own purposes.
We are not responsible nor do we have control how your personal data is collected through social media or 3rd party online sites in order to communicate with Miltons Automotive LTD .
We do share data where we are under a legal obligation to do so.
Within Miltons Automotive LTD, your personal data will be treated as strictly confidential and will only be shared with other staff members of Miltons Automotive LTD if required to enable them to carry out a service requested on your behalf.
7. How do we store your Personal data and keep it safe?
Miltons Automotive LTD complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
8. How long do we keep your personal data?
We keep data in accordance with the guidance set out in the General Data Protection Regulations.
Where your information is no longer required we will ensure that it is disposed of in a
secure and safe manner.
9. Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -
• The right to request a copy of your personal data Miltons Automotive LTD holds about you;
• The right to request that Miltons Automotive LTD corrects any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary for Miltons Automotive LTD to retain such data;
• The right to withdraw your consent to the processing at any time;
• The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable)
• The right to lodge a complaint with the Information Commissioners Office.
10. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
11. Contact Details
To exercise all relevant rights, queries of complaints please in the first instance contact:
Mark Hynes, Miltons Automotive LTD, The Stable Yard, MK11 1BN.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.